Support & Feedback

If you run into a problem with Inks, start with Help. It is kept up to date with common questions about writing, reading and replay, sharing, accounts and plans, privacy, and backups.

If the issue remains—or if the documentation no longer matches the current app—please contact us.

Contact

• Developer: Wenpeng Wang, independent developer
• Email: hachineko@yeah.net
• WeChat: nekooohachi

When possible, include:

• your Inks version and iOS version;
• the step where the problem occurred;
• a screenshot or screen recording that does not expose private letter content;
• whether the issue can be reproduced consistently.

Do not send any passwords, Apple Account sign-in details, full transaction records, or letter content you do not want another person to see.